Return & Refund Policy

At SummerWine, we want you to be completely satisfied with your purchase. If you're not happy with your order, you can return it under the following conditions:

1. Eligibility for Returns

• Items must be returned within 7 days of completed delivery.
• Items must be unused, in their original condition, and with all tags and packaging intact.
• Sale or clearance items may not be eligible for returns unless they arrive damaged or defective.

3. Return Process

• Contact us at geri@summerwine.shop with your order details and reason for the return.
• Once approved, we will provide instructions for returning the item.
• Customers are responsible for return shipping costs unless the item is defective or incorrect.

4. Refunds

• Refunds will be issued to your original payment method within 14 Business Days after we receive and inspect the returned item.
• Shipping fees are non-refundable unless the return is due to our error.

5. Exchanges

• Exchanges are subject to item availability.
• Contact us to initiate an exchange and hold your desired replacement item.

6. Damaged or Incorrect Items

If you receive a damaged or incorrect item, please contact us within 14 days of delivery, and we will resolve the issue promptly.

7. Contact Us

For any questions or assistance, please reach out to us at:

SummerWine
geri@summerwine.shop

Thank you for shopping with SummerWine. We appreciate your business!