Shipping Policy

We aim to make your shopping experience as seamless as possible. Below are the details of our shipping policy:

1. Processing Time
   
   • Pre-Order Notice: Each piece is handcrafted with care, and your order will be completed within 30 Business Days. We appreciate your patience and support!
   • You will receive a confirmation email once your order has been shipped.
     
     
2. Shipping Methods
   • Local Delivery: Estimated delivery within 3-5 Business Days after your order has been shipped.
   • International Shipping: Estimated delivery may vary, within 14 Business Days after your order has been shipped.
   • International orders may be subject to customs fees or import duties, which are the responsibility of the customer.
     
     
3. Shipping Fees
   Local Delivery
   • Standard shipping is free for orders over SGD200.
   • A flat rate of SGD15 applies for orders below SGD200.
   
   Australia
   • Standard shipping is free for orders over SGD850.
   • A flat rate of SGD80 applies for orders below SGD850.
   
   Canada
   • Standard shipping is free for orders over SGD850.
   • A flat rate of SGD80 applies for orders below SGD850.
   
   France
   • Standard shipping is free for orders over SGD850.
   • A flat rate of SGD80 applies for orders below SGD850.
   
   Germany
   • Standard shipping is free for orders over SGD850.
   • A flat rate of SGD80 applies for orders below SGD850.
   
   Hong Kong
   • Standard shipping is free for orders over SGD600.
   • A flat rate of SGD55 applies for orders below SGD600.
   
   Italy
   • Standard shipping is free for orders over SGD850.
   • A flat rate of SGD80 applies for orders below SGD850.
   
   India
   • Standard shipping is free for orders over SGD600.
   • A flat rate of SGD55 applies for orders below SGD600.
   
   Indonesia
   • Standard shipping is free for orders over SGD600.
   • A flat rate of SGD55 applies for orders below SGD600.
   
   Japan
   • Standard shipping is free for orders over SGD600.
   • A flat rate of SGD55 applies for orders below SGD600.
   
   South Korea
   • Standard shipping is free for orders over SGD600.
   • A flat rate of SGD55 applies for orders below SGD600.
   
   Malaysia
   • Standard shipping is free for orders over SGD250.
   • A flat rate of SGD20 applies for orders below SGD250.
   
   Netherlands
   • Standard shipping is free for orders over SGD850.
   • A flat rate of SGD80 applies for orders below SGD850.
   
   New Zealand
   • Standard shipping is free for orders over SGD850.
   • A flat rate of SGD80 applies for orders below SGD850.
   
   Philippines
   • Standard shipping is free for orders over SGD600.
   • A flat rate of SGD55 applies for orders below SGD600.
   
   Poland
   • Standard shipping is free for orders over SGD850.
   • A flat rate of SGD80 applies for orders below SGD850.
   
   Thailand
   • Standard shipping is free for orders over SGD600.
   • A flat rate of SGD55 applies for orders below SGD600.
   
   United Kingdom
   • Standard shipping is free for orders over SGD850.
   • A flat rate of SGD80 applies for orders below SGD850.
   
   United States
   • Standard shipping is free for orders over SGD850.
   • A flat rate of SGD80 applies for orders below SGD850.
   
   Vietnam
   • Standard shipping is free for orders over SGD600.
   • A flat rate of SGD55 applies for orders below SGD600.
   
   
4. Order Tracking
   • Once your order is shipped, you’ll receive a tracking number via email to monitor its progress.
     
     
5. Lost or Damaged Packages
   • If your package is lost or arrives damaged, please contact us at geri@summerwine.shop within 14 Business Days from the date your order has been shipped, and we will assist you.
     
     

If you have any questions or concerns about shipping, please don’t hesitate to reach out to us at geri@summerwine.shop.